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SuitePad

4.7 (371 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Radouane NAMAOUI Zied Ladhari VP Adel Nassar Denis Dzananovic Moritz Klussmann

Radouane, Zied, Vivienne + 29 more experts recommend SuitePad

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SuitePad

4.7 (371 REVIEWS)

Ranked 1 (out of 24) in In-Room Hotel Tablets

2026 Winner Hotel Software

Hoteliers voted SuitePad as the #1 In-Room Hotel Tablets provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Helping hotels engage their guests in a digital world.

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94% recommended by 284 hotels

Cycas Hospitality, Dorint Hotels & Resorts, Best Western Hotels & Resorts & 281 others

Bell avatar Bell - AI powered product analyst

I analyzed all of SuitePad’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

SuitePad is praised as a digital guest-service hub that reduces front-desk workload, replaces printed directories, and drives revenue through room service, spa, restaurant, and upsell offers. Hotels value its real-time guest communication, push notifications, and easy content updates, but several reviews flag hardware reliability, battery/charging issues, occasional freezes, and limited PMS/phone integration and customization.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

Cycas Hospitality, Dorint Hotels & Resorts, Best Western Hotels & Resorts & 281 others

Read their reviews

Partners say

Industry experts recommend SuitePad for its seamless integration of bespoke hardware and software, performance-based pricing, and enhanced guest communication during stays. Unique features like robust in-room tablets, safety measures without cameras, and a 'Green Option' to waive daily room cleaning for cost savings and sustainability are highlights. Despite minor criticisms on backend updates and battery life, SuitePad consistently delivers high quality and strong support, making it a top choice in hospitality technology.

Radouane NAMAOUI Zied Ladhari VP

Radouane, Zied, Vivienne and 29 others

Read their recommendations

What Types of Hotels SuitePad is Popular For

Size

4 | X-Small (1-9 room)

65 | Small (10-49 room)

68 | Mid-Sized (50-99 room)

212 | Large (100-499 room)

9 | X-Large (500+ room)

Country

136 | Germany

47 | Austria

21 | Greece

18 | Italy

18 | Switzerland

17 | Portugal

16 | Netherlands

11 | United Kingdom

7 | Belgium

7 | United States

5 | United Arab Emirates

5 | Spain

4 | Ireland

4 | Turkey

3 | Maldives

2 | Morocco

2 | Thailand

2 | Montenegro

2 | Luxembourg

2 | France

2 | Finland

2 | Singapore

1 | Malta

1 | Ghana

1 | Bahamas

1 | South Africa

1 | Japan

1 | Georgia

1 | Qatar

1 | Malaysia

1 | Romania

1 | Croatia

1 | Latvia

1 | Argentina

Type

179 | Luxury Hotels

163 | Boutique Hotels

157 | City Center Hotels

127 | Airport/Conference Hotels

108 | Branded Hotels

96 | Resorts

89 | Bed & Breakfast & Inns

52 | Limited Service & Budget Hotels

25 | Extended Stay & Serviced Apartments

18 | Hostels

8 | RV Parks & Campgrounds

6 | Vacation Rentals & Villas

5 | Motels

2 | Casinos

Region

312 | Europe

11 | Middle East

9 | Asia Pacific

7 | North America

4 | Africa

1 | South America

1 | Central America

Category

371 | In-Room Hotel Tablets

Didn’t find what you were looking for?

SuitePad Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best In-Room Hotel Tablets for Small Hotels
#1 of 7
Best In-Room Hotel Tablets for Mid-sized Hotels
#1 of 8
Best In-Room Hotel Tablets for Large Hotels
#1 of 4

SuitePad In-Room Hotel Tablets Rankings

By size
Best In-Room Hotel Tablets for Small Hotels 95% recommended by 62 Small hotels
#1 of 7
SuitePad is a top In-Room Hotel Tablets pick among small hotels on HotelTechReport because it provides paperless guest communication that aligns with sustainability goals while delivering dynamic content updates. Hoteliers appreciate how it creates a smoother experience for guests, stating it "adds a layer of comfort that felt both modern and discreetly luxurious."
Best In-Room Hotel Tablets for Mid-sized Hotels 93% recommended by 192 Mid-sized hotels
#1 of 8
SuitePad is a top In-Room Hotel Tablets pick among mid-sized hotels on HotelTechReport for its effective communication features that allow guests to easily order room service, access hotel information, and participate in events with just a few taps. Hoteliers specifically appreciate that it "gives a great overview for the guest," enhancing convenience and engagement while promoting upselling opportunities.
Best In-Room Hotel Tablets for Large Hotels 93% recommended by 84 Large hotels
#1 of 4
SuitePad is a top In-Room Hotel Tablets pick among large hotels on HotelTechReport, praised for its ability to enhance guest engagement while significantly reducing printing costs through a paperless solution. Hoteliers appreciate its centralized management that allows for quick content updates and upselling opportunities.
Best In-Room Hotel Tablets for Enterprise Hotels 96% recommended by 8 Enterprise hotels
#2 of 4
SuitePad is a top In-Room Hotel Tablets pick among X Large hotels on HotelTechReport, delivering a centralized digital space that reduces guest inquiries and enhances service delivery. Hoteliers appreciate how it "streamlines guest services in an effective way," notably boosting restaurant and spa bookings during busy events.
By type
Best In-Room Hotel Tablets for Other 92% recommended by 76 Other hotels
#1 of 6
SuitePad is a top In-Room Hotel Tablets pick among various properties on HotelTechReport, praised for its "Push Notification" feature that allows fast communication with all guests simultaneously. This capability ensures important messages are delivered quickly, enhancing the guest experience.
Best In-Room Hotel Tablets for Hostels 95% recommended by 16 Hostels hotels
#1 of 4
SuitePad is a top In-Room Hotel Tablets pick among hostels on HotelTechReport for its flexibility in updating guest information, allowing staff to make changes in just minutes instead of visiting each room. Hoteliers appreciate how this feature enhances communication with guests, ensuring they have timely access to all relevant details.
Best In-Room Hotel Tablets for City Center Hotels 95% recommended by 155 City Center Hotels hotels
#1 of 7
SuitePad is a top In-Room Hotel Tablets pick among city-center hotels on HotelTechReport, recognized for enhancing guest engagement through its centralized feature that allows personalization of push notifications for guests, which has led to increased upselling opportunities.
Best In-Room Hotel Tablets for Branded Hotels 93% recommended by 102 Branded Hotels hotels
#1 of 7
SuitePad is a top In-Room Hotel Tablets pick among branded hotels on HotelTechReport, praised for how it "facilitates fast communication" between guests and staff, helping to reduce calls for assistance with clear information at their fingertips. This efficiency enhances guest engagement and streamlines service delivery on property.
Best In-Room Hotel Tablets for Boutique Hotels 95% recommended by 159 Boutique Hotels hotels
#1 of 8
SuitePad is a top In-Room Hotel Tablets pick among boutique hotels on HotelTechReport, as it helps streamline guest services while promoting sustainability through its Green Option feature. Users appreciate that it cuts down on paper usage, allowing guests to efficiently request services and access information from a single device.
Best In-Room Hotel Tablets for Bed & Breakfast & Inns 95% recommended by 88 Bed & Breakfast & Inns hotels
#2 of 7
SuitePad is a top In-Room Hotel Tablets pick among Bed-N-Breakfast on HotelTechReport, praised for its ability to deliver room service and upsell options directly through the tablet, which enhances guest engagement and increases revenue. Users appreciate the immediate feedback and comprehensive information it provides for better communication.
Best In-Room Hotel Tablets for Airport/Conference Hotels 93% recommended by 125 Airport/Conference Hotels hotels
#1 of 6
SuitePad is a top In-Room Hotel Tablets pick among conference hotels on HotelTechReport, helping properties boost revenue with real-time offers delivered directly to guests. Operators appreciate how SuitePad streamlines service requests, significantly reducing the number of front desk calls while enhancing guest satisfaction.
Best In-Room Hotel Tablets for Limited Service & Budget Hotels 94% recommended by 52 Limited Service & Budget Hotels hotels
#1 of 6
SuitePad is a top In-Room Hotel Tablets pick among Limited-Service-Budget on HotelTechReport, thanks to its ability to “facilitate the room service process” and enable guests to quickly order services or inquire about hotel offerings. This direct communication tool reduces reliance on printed materials and enhances guest interaction.
Best In-Room Hotel Tablets for Extended Stay & Serviced Apartments 90% recommended by 24 Extended Stay & Serviced Apartments hotels
#1 of 4
SuitePad is a top In-Room Hotel Tablets pick among Extended-Stay-Serviced-Apartments on HotelTechReport because it provides a centralized information hub for guests, allowing easy access to hotel services and timely updates, which is crucial for enhancing communication in a hospitality setting.
Best In-Room Hotel Tablets for Luxury Hotels 93% recommended by 174 Luxury Hotels hotels
#1 of 7
SuitePad is a top In-Room Hotel Tablets pick among luxury hotels on HotelTechReport, known for its ability to seamlessly boost revenue through in-room dining and upselling opportunities. One hotelier noted, "The SuitePad solution has significantly improved guest experiences...increasing our room service sales."
Best In-Room Hotel Tablets for Resorts 94% recommended by 95 Resorts hotels
#2 of 7
SuitePad is a top In-Room Hotel Tablets pick among resorts on HotelTechReport, praised for its ability to send personalized push notifications to guests, enhancing communication and promoting offerings effectively. This feature helps drive revenue and keeps guests informed of key services and events directly through the tablet.
Best In-Room Hotel Tablets for Motels 92% recommended by 5 Motels hotels
#2 of 2
SuitePad is a top In-Room Hotel Tablets pick among motels on HotelTechReport, valued for allowing guests to easily place orders for services like room service and laundry directly through the tablet, creating a convenient experience for both guests and staff.
Best In-Room Hotel Tablets for RV Parks & Campgrounds 95% recommended by 8 RV Parks & Campgrounds hotels
#2 of 4
SuitePad is a top In-Room Hotel Tablets pick among Rv-Parks-Campgrounds on HotelTechReport, enabling mid-sized properties to boost room service orders through an automated process that guests find "uncomplicated and direct." This feature not only enhances guest communication but also supports marketing efforts.
Best In-Room Hotel Tablets for Vacation Rentals & Villas 94% recommended by 5 Vacation Rentals & Villas hotels
#3 of 3
SuitePad is a top In-Room Hotel Tablets pick among Vacation-Rentals-Villas on HotelTechReport, praised for allowing guests to place orders for services like room service and laundry, enhancing convenience and revenue tracking on property.
By region
Best In-Room Hotel Tablets for hotels in Middle East 96% recommended by 11 hotels in Middle East
#1 of 2
SuitePad is a top In-Room Hotel Tablets pick among mid-sized hotels in the Middle East on HotelTechReport, recognized for its ability to provide guests with quick access to live flight schedules and the option to extend their stay directly through the tablet. This capability significantly enhances customer satisfaction and positively impacts revenue.
Best In-Room Hotel Tablets for hotels in Asia Pacific 97% recommended by 9 hotels in Asia Pacific
#1 of 2
SuitePad is a top In-Room Hotel Tablets pick among Asia Pacific on HotelTechReport, praised for its capability to provide “a fully personalized solution” that enhances the guest experience while effectively boosting revenue. Hotels appreciate how the tablets allow easy access to information and booking options, reducing the need for traditional compendiums.
Best In-Room Hotel Tablets for hotels in Europe 93% recommended by 306 hotels in Europe
#1 of 6
SuitePad is a top In-Room Hotel Tablets pick among mid-sized hotels in Europe on HotelTechReport, praised for its ability to facilitate direct communication with guests, allowing them to place orders and access information seamlessly. Reviewers highlight that it significantly enhances the in-room experience while promoting sustainability by reducing paper use.
Best In-Room Hotel Tablets for hotels in North America 92% recommended by 6 hotels in North America
#5 of 5
SuitePad is a top In-Room Hotel Tablets pick among North America on HotelTechReport, praised for enabling contactless guest communication and personalized welcome messages, which helps improve the overall hotel experience. Hoteliers appreciate that it displays all hotel information on a single device.
By country
Best In-Room Hotel Tablets for hotels in Portugal 92% recommended by 17 hotels in Portugal
#1 of 1
SuitePad is a top In-Room Hotel Tablets pick among hotels in Portugal on HotelTechReport, as it enhances guest communication through paperless options and enables direct bookings for restaurant tables and room service, resulting in a 20% increase in room service sales.
Best In-Room Hotel Tablets for hotels in Netherlands 90% recommended by 16 hotels in Netherlands
#1 of 1
SuitePad is a top In-Room Hotel Tablets pick among hoteliers in the Netherlands on HotelTechReport, noted for its “incredible convenience” that allows hotels to update guest information within minutes instead of visiting each room. This quick access improves service responsiveness, which is crucial for a positive guest experience.
Best In-Room Hotel Tablets for hotels in Italy 97% recommended by 18 hotels in Italy
#1 of 1
SuitePad is a top In-Room Hotel Tablets pick among Italy on HotelTechReport for enhancing guest engagement by allowing guests to easily access information and make service requests, creating a more personalized in-room experience.
Best In-Room Hotel Tablets for hotels in Greece 94% recommended by 20 hotels in Greece
#1 of 1
SuitePad is a top In-Room Hotel Tablets pick among Greece on HotelTechReport, with hoteliers citing its ability to significantly increase Room Service sales while offering a paperless solution that’s easy to update. They appreciate the immediate support from the SuitePad team during implementation and operations.
Best In-Room Hotel Tablets for hotels in Spain 90% recommended by 5 hotels in Spain
#1 of 1
SuitePad is a top In-Room Hotel Tablets pick among hotels in Spain on HotelTechReport, praised for giving guests access to newspapers and magazines directly from the tablet, enhancing the in-room experience. Users appreciate having "all the information in the device," making it a handy resource.
Best In-Room Hotel Tablets for hotels in Germany 93% recommended by 132 hotels in Germany
#1 of 2
SuitePad is a top In-Room Hotel Tablets pick among Germany on HotelTechReport because it facilitates fast guest communication through features like personalized push notifications, enhancing revenue opportunities with easy upselling options. The backend supports real-time content updates, ensuring guests always receive the latest information.
Best In-Room Hotel Tablets for hotels in Switzerland 97% recommended by 18 hotels in Switzerland
#1 of 1
SuitePad is a top In-Room Hotel Tablets pick among Switzerland on HotelTechReport, enabling hotels to showcase services and upsell effectively through customizable content and push notifications. Hoteliers appreciate that SuitePad allows guests to access information 24/7, enhancing communication and operational efficiency.
Best In-Room Hotel Tablets for hotels in Belgium 91% recommended by 7 hotels in Belgium
#1 of 1
SuitePad is a top In-Room Hotel Tablets pick among Belgium on HotelTechReport, as it allows hotels to update all guest information instantly, replacing old guest books and enhancing communication. Hoteliers appreciate the "very professional, efficient and reliable system" it offers.
Best In-Room Hotel Tablets for hotels in Austria 93% recommended by 47 hotels in Austria
#1 of 2
SuitePad is a top In-Room Hotel Tablets pick among Austria on HotelTechReport, praised for its personalized push notifications that keep guests informed about special events, which enhances engagement and stimulates sales. Many hotel staff appreciate how it simplifies communication with guests.
Best In-Room Hotel Tablets for hotels in United Kingdom 93% recommended by 11 hotels in United Kingdom
#2 of 2
SuitePad is a top In-Room Hotel Tablets pick among mid-sized hotels in the United Kingdom on HotelTechReport, as it enhances in-room dining by allowing guests to browse menus and place orders "with just a few taps." This improves service delivery while reducing calls to front desk staff.
Best In-Room Hotel Tablets for hotels in United Arab Emirates 96% recommended by 5 hotels in United Arab Emirates
#2 of 2
SuitePad is a top In-Room Hotel Tablets pick among mid-sized hotels in the United Arab Emirates on HotelTechReport, as it consolidates all guest services into one device, increasing staff efficiency and guest satisfaction while minimizing paper use.
Best In-Room Hotel Tablets for hotels in United States 92% recommended by 6 hotels in United States
#5 of 5
SuitePad is a top In-Room Hotel Tablets pick among mid-sized hotels in the United States on HotelTechReport, allowing guests to order room service and breakfast directly from the tablet, eliminating paper menus and enhancing guest communication.

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What is SuitePad?

Founded in 2012 | Headquarters in Berlin (Germany) | 60 employees
SuitePad is an advanced in-room tablet solution specifically designed for the hospitality industry. It combines a myriad of guest services into one cohesive platform, including a guest directory, room service ordering, hotel phone, TV control, and booking tools. SuitePad enriches guest experiences by providing a streamlined and modern way for guests to interact with hotel services. It helps hotels increase operational efficiency by reducing paper use and enhancing communication through push messaging. The platform directly supports upselling opportunities and cost savings, such as with its 'Green Option' to waive daily room cleaning for sustainability. Despite occasional backend complexity, SuitePad's integration of bespoke hardware and software offers robust functionality and reliable performance, making it a valuable addition to any hotel operation.

View website

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of SuitePad products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by SuitePad

FAQs

Capabilities

Guest Directory

Booking Tool

TV Control

Hotel Phone

Green Option

Features

Content & Information

4/5 features

Messaging & Communication

4/5 features

Request Management

4/5 features

Upselling & Offers

4/5 features

Guest Profiles

4/5 features

Available Add-ons & Modules

SuitePad BYOD

Hotel Guest Apps
Give hotel guests access to your digital guest directory content directly from their smartphones, laptops, or tablets — without downloading an app or registering.

INCLUDED

SuitePad Lobby Screen

In-Room Hotel Tablets
Offer an easy touch screen solution for hotel guests to independently access information and book services in the lobby, freeing front desk staff for personal service.

PREMIUM ADD-ON

SuitePad Reviews Summary

4.7
Excellent
371 reviews
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.4/5
Implementation
4.7/5

Recommended by

Luxury Hotels 93% recommended by 179 Luxury Hotels
Boutique Hotels 95% recommended by 163 Boutique Hotels
City Center Hotels 95% recommended by 157 City Center Hotels
Airport/Conference Hotels 93% recommended by 127 Airport/Conference Hotels
Branded Hotels 93% recommended by 108 Branded Hotels
Resorts 94% recommended by 96 Resorts
Bed & Breakfast & Inns 95% recommended by 89 Bed & Breakfast & Inns
Limited Service & Budget Hotels 94% recommended by 52 Limited Service & Budget Hotels
Extended Stay & Serviced Apartments 90% recommended by 25 Extended Stay & Serviced Apartments
Hostels 93% recommended by 18 Hostels
RV Parks & Campgrounds 95% recommended by 8 RV Parks & Campgrounds
Vacation Rentals & Villas 95% recommended by 6 Vacation Rentals & Villas
Motels 92% recommended by 5 Motels
Casinos 85% recommended by 2 Casinos

Achievements

Trending Product

This vendor's trending score is rising, SuitePad is the #1 most trending product in the In-Room Hotel Tablets category (out of 24) and the #13 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

SuitePad has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted SuitePad as the #1 In-Room Hotel Tablets provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

SuitePad Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

SuitePad Average SuitePad

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9

Success Stories

4

References

9

Featured Customers

SuitePad Reviews

Hotelier Rating

Excellent
306
Very Good
41
Average
22
Poor
2
Terrible
0

Property Size

  • X-Small (4)
  • Small (65)
  • Mid-Sized (68)
  • Large (212)
  • X-Large (9)

Country

  • Germany
    Germany
    (136)
  • Austria
    Austria
    (47)
  • Greece
    Greece
    (21)
  • Italy
    Italy
    (18)
  • Switzerland
    Switzerland
    (18)
  • Portugal
    Portugal
    (17)
  • Netherlands
    Netherlands
    (16)
  • United Kingdom
    United Kingdom
    (11)
  • Belgium
    Belgium
    (7)
  • United States
    United States
    (7)
  • United Arab Emirates
    United Arab Emirates
    (5)
  • Spain
    Spain
    (5)
  • Ireland
    Ireland
    (4)
  • Turkey
    Turkey
    (4)
  • Maldives
    Maldives
    (3)
  • Morocco
    Morocco
    (2)
  • Thailand
    Thailand
    (2)
  • Montenegro
    Montenegro
    (2)
  • Luxembourg
    Luxembourg
    (2)
  • France
    France
    (2)
  • Finland
    Finland
    (2)
  • Singapore
    Singapore
    (2)
  • Malta
    Malta
    (1)
  • Ghana
    Ghana
    (1)
  • Bahamas
    Bahamas
    (1)
  • South Africa
    South Africa
    (1)
  • Japan
    Japan
    (1)
  • Georgia
    Georgia
    (1)
  • Qatar
    Qatar
    (1)
  • Malaysia
    Malaysia
    (1)
  • Romania
    Romania
    (1)
  • Croatia
    Croatia
    (1)
  • Latvia
    Latvia
    (1)
  • Argentina
    Argentina
    (1)

Region

  • North America
    North America
    (7)
  • Europe
    Europe
    (312)
  • Asia Pacific
    Asia Pacific
    (9)
  • Middle East
    Middle East
    (11)
  • South America
    South America
    (1)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (4)

Looking for specific info?

10

Instant guest answers — but PMS syncing would help

Manager from 25-49 room Vacation Rentals & Villa in Kapalua (United States)

Verified
4 days ago
SuitePads bridge the gap when our front desk is closed. Guests get instant answers to their questions, and we can easily reach them with personalized messages and updates.
Country United States
Manager
Small Hotel
Share review
10

Better in-room experience and extra revenue — but operating costs need work

General Manager from 75-99 room Luxury Hotel in Nador (Morocco)

Verified
6 days ago
Enhance the quality of in room facilities and underline the growing interest in digitalizing our processes. Allow our outlets to highlight their USP and to generate extra revenue for the hotel. It also had helped the hotel to show their eco responsibility while offering guests to opt in "...room not to be cleaned today".
Country Morocco
General Manager
Mid-Sized Hotel
Share review
10

Clear guest communication with useful hotel info

Manager from 25-49 room Boutique in Glyfada (Greece)

Verified
7 days ago
Facility communicating with the guests and the hotel information provided to the guests and location description and all facilities provided.
Country Greece
Manager
Small Hotel
Share review
10

Simple, customizable backend with clear design — guest confusion remains

GM from 200 to 499 room Boutique in Frankfurt (Germany)

Verified
10 days ago
The design, the simplicity of handling, and the clarity of the backend. You can customize everything quite individually, and changes do not take much time.
Country Germany
GM
Large Hotel
Share review
10

Easy guest communication — but screens can be unreliable

Guest Relations Manager from 200 to 499 room Boutique in Berlin (Germany)

Verified
11 days ago
- Keeping our guests informed about important hotel updates, services and partnerships through push notifications - easy communication with our guests - takes a lot of pressure off our front office team
Country Germany
Guest Relations Manager
Large Hotel
Share review
10

Easy data management and great service — tablet checkout needs IT security

GM from 500+ room Luxury Hotel in Berlin (Germany)

Verified
11 days ago
Easy, smart, best Service ever by the company, data management is simply super easy to handle and therefore even easier to use, both by the hotel and then by the guest.
Country Germany
GM
X-Large Hotel
Share review
10

Simple guest communication that makes service more successful

Front Office Manager from 200 to 499 room Branded Hotel in Berlin (Germany)

Verified
11 days ago
It is a simple and effective communication tool between the hotel and its guests, which makes the in-house service so much more successful. It is easy to use for guests, but also for staff.
Country Germany
Front Office Manager
Large Hotel
Share review
10

Easy upselling and guest communication — tablets could be more durable

Director of Operations from 200 to 499 room Bed & Breakfast & Inn in Hamburg (Germany)

Verified
13 days ago
The ability to easily sell additional services via the Suitepads. Communicating directly with the guest through the tablet also greatly helps in daily business.
Country Germany
Director of Operations
Large Hotel
Share review
10

Helpful support that made everything easy

EAM - Rooms Division from 10 to 24 room Boutique in Valletta (Malta)

Verified
14 days ago
The customer service was really helpful and prompt to assist. Natascha was amazing! Everything I asked her was immediately solved and done! She really made things easy.
Country Malta
EAM - Rooms Division
Small Hotel
Share review
10

Many features and quick operation — could use better improvement suggestions

Conference Center Management from 25-49 room City Center Hotel in Paderborn (Germany)

Verified
17 days ago
Many features, simple and quick operation. Absolutely high-quality device and long service life. I also like the individual usage possibilities. The latest AI update also shows that the future is actively being driven forward here!
Country Germany
Conference Center Management
Small Hotel
Share review
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

SuitePad makes it easy for guests to order services, get hotel info, and access entertainment all from one tablet. It also helps hotels communicate better and save time. It streamlines communication between guests and hotel staff, creates upselling opportunities, and reduces the need for printed materials.

by Radouane NAMAOUI (TrustYou) on September 16, 2025

Question:

What differentiates this product or service from the competition?

Answer:

SuitePad stands out because it’s easy to use, integrates well with hotel systems, and can be customized for each property, giving both guests and staff a smoother experience. combining functionality, ease of use, and seamless integration making it a valuable tool for both hotel teams and guests.

by Radouane NAMAOUI (TrustYou) on September 16, 2025

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I’d advise hoteliers to check out SuitePad’s customisation to match their brand and connect it with hotel systems. This improve guest experience, improves communication, and helps in creating upselling opportunities.

by Radouane NAMAOUI (TrustYou) on September 16, 2025

Radouane NAMAOUI Zied Ladhari VP + 29 recommend
Recommended by
Radouane NAMAOUI
Radouane NAMAOUI Senior Director of Key Account Management @ TrustYou
Zied Ladhari
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VP
Vivienne Puff Marketing Manager @ Eurotours
Adel Nassar
Adel Nassar Managing Director @ SAAMSY Solutions
Denis Dzananovic
Denis Dzananovic Head of Telecommunications & IT-Network Solutions @ newbetech
Radouane NAMAOUI
Radouane NAMAOUI Senior Director of Key Account Management @ TrustYou
Zied Ladhari
Zied Ladhari Head of Business Development @ TakeUp
VP
Vivienne Puff Marketing Manager @ Eurotours
Adel Nassar
Adel Nassar Managing Director @ SAAMSY Solutions
Denis Dzananovic
Denis Dzananovic Head of Telecommunications & IT-Network Solutions @ newbetech
Moritz Klussmann
Moritz Klussmann CEO & Founder @ Customer Alliance
Julian Leitner
Julian Leitner Founder @ Smart Host
Luise Eelnz
Luise Eelnz Digital Sales @ FLEXIPASS
Helmut Sommer
Helmut Sommer Managing Partner @ CCT Software Solutions GmbH
Thomas Salzlechner
Thomas Salzlechner Customer Success Manager @ hotelkit
Charis Brousalian
Charis Brousalian Sales & Marketing Manager @ GTP (Greek Travel Pages)
Florian Gallini
Florian Gallini CEO @ INTEREL
James Richmond
James Richmond CEO @ Nevaya
Matthias Trenkwalder
Matthias Trenkwalder CEO @ RateBoard
Daniela Haid
Daniela Haid Head of Marketing @ RateBoard
Marie-Theres Rainer
Marie-Theres Rainer Product Manager @ hotelkit
Juan Sanmiguel
Juan Sanmiguel CEO @ hotelbird
Jakub Czerwinski
Jakub Czerwinski VP Sales @ Adyen
Ivan Periš
Ivan Periš BDM @ Špica GROUP
Petros Bazakos
Petros Bazakos Sales & Reservations Agent @ Hotelising
Charis Brousalian
Charis Brousalian Sales & Marketing Manager @ GTP
Zenios Zeniou
Zenios Zeniou Creative Director @ Destsetters
Thomas Mayer
Thomas Mayer President @ Hospitality Consulting Services, Inc
Jens Panek
Jens Panek CFO @ Customer Alliance
Michael Toedt
Michael Toedt [email protected] @ dailypoint™ - software made by Toedt, Dr. Selk & Coll. GmbH
Bastian Böckenhüser
Bastian Böckenhüser CEO @ Travelcircus
Helmut Frank
Helmut Frank Senior Vice President Europe @ INTEREL
Simon Falkensteiner
Simon Falkensteiner CEO @ RateBoard
Philipp Becker
Philipp Becker Geschäftsführer @ Martin Becker GmbH
Samuel Zambelli
Samuel Zambelli Director of Sales @ Conciergedigitale
Marius Donhauser
Marius Donhauser CEO @ hotelkit GmbH
Julian Leitner
Julian Leitner Founder @ Smart Host
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News

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SuitePad

3 days ago

SuitePad Phone Dock Combines a 911-Ready Hotel Phone and Guest Tablet in One Nightstand Unit

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SuitePad

1 week ago

Oram Hotels Saves About $63,000 on Housekeeping Across Two San Diego Hotels with SuitePad

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3 weeks ago

The Bank Hotel Istanbul Brings Its 1867 Bank Building Into Modern Hospitality with SuitePad

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SuitePad

3 weeks ago

Elounda Hotels and Resorts Generates €200,000 in New In-Room Revenue in One High Season with SuitePad

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3 months ago

€30,000 on the Table: SuitePad Webinar Breaks Down the Room Service Revenue Gap

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SuitePad

3 months ago

Room Service Benchmark Report 2026

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SuitePad

5 months ago

SuitePad Launches Free Room Service Benchmarking Tool for Hotels - Backed by Data from 200,000+ Real Orders

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SuitePad

8 months ago

SuitePad Expands Beyond Hotels to Cruises With Celestyal Collaboration

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SuitePad

9 months ago

AI in Hospitality: Why the Real Opportunity Lies During the Stay

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9 months ago

SuitePad Named Best In-Room Tablet at the 2026 HotelTechAwards for the 7th Year

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11 months ago

The Derby London City Earns £15,233 in In-Room Dining and Saves £9,952 on Housekeeping with SuitePad

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11 months ago

SuitePad Launches SuitePad AI to Enhance In-Room Guest Service and Reduce Staff Workload

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1 year ago

How ROOMERS Hotels Found the Best Guest Engagement Solution with SuitePad

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1 year ago

SuitePad Opens US Office and Signs 10 Hotels Ahead of Expansion

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SuitePad

1 year ago

The Hotelier's Guide To Hotel Room Phones

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SuitePad

1 year ago

How a 0.1-Point Improvement in Your Booking.com Rating Can Boost Hotel Profits by Up to 24%

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SuitePad

1 year ago

SuitePad Announces New Partnerships and Focus Shift

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SuitePad

1 year ago

AMANO Hotels and SuitePad’s Stay Manager: Boosting Guest Engagement, Sustainability, and Revenue

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SuitePad

1 year ago

SuitePad Wins HotelTechAwards 2025

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SuitePad

2 years ago

How SuitePad Became a Fundamental Tool in Supporting Boscolo Hotels' Greener Vision

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SuitePad

2 years ago

SuitePad Launches Stay Manager

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SuitePad

2 years ago

4 Benefits of Offering Guests the Option to Skip Room Cleaning

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SuitePad

2 years ago

SuitePad Introduces Guest Journey Push

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SuitePad

2 years ago

Why Hotel Loyalty Programs Are Worth It

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SuitePad

2 years ago

SuitePad wins “Best In-Room Tablets” at the 2024 HotelTechAwards

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SuitePad

2 years ago

SuitePad to Offer In-Room Tablets with No Initial Costs

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SuitePad

2 years ago

GuestX: The Guest Experience Webinar Jamboree

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SuitePad

3 years ago

Austrian Hotel Group Alpin Family Hotels & Residences Strengthens Partnership with Tech Provider SuitePad

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SuitePad

3 years ago

Euston Square Hotel and SuitePad Partner to Provide Digital and Design-Led Guest Experience

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SuitePad

3 years ago

Hospitality Inflation Report 2023

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SuitePad

3 years ago

Sé Boutique Hotel is the First in Madeira to Digitize Guest Engagement with SuitePad

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SuitePad

3 years ago

The New SuitePad Academy

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SuitePad

3 years ago

Hospitality Inflation Report 2023 Reveals Potential for Price Increases

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SuitePad

3 years ago

Cycas Hospitality Partners with SuitePad to Digitally Connect with In-House Guests

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SuitePad

3 years ago

Seda Club Hotel Becomes the Latest Property of Hidden Away Hotels to Install SuitePad In-Room Tablets

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SuitePad

3 years ago

The Lanesborough's Elegant Digital Touchpoint to Build Awareness of In-House Services

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SuitePad

3 years ago

SuitePad’s New Dashboard

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SuitePad

3 years ago

SuitePad Wins “Best In-Room Tablets” at the 2023 HotelTechAwards

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SuitePad

3 years ago

SuitePad Partners with Hotel Tech Report to Launch Buyers Guide

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SuitePad

3 years ago

The Olivar Suites Upscale Service & Boost Revenue with In-Room Tablets by SuitePad

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SuitePad

4 years ago

3 Ways Hotels Can React to the Hotel Staff Shortage

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SuitePad

4 years ago

10 Years of SuitePad

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SuitePad

4 years ago

The Hotel Industry is Better Equipped for the Current Crisis

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SuitePad

4 years ago

Expert Tips for Hoteliers - Webinars Spring Edition 2022

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SuitePad

4 years ago

How to Master Digital Guest Engagement in the Hotel Room

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SuitePad

4 years ago

SuitePad Named Best Guest Room Tablet in the 2022 HotelTechAwards

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SuitePad

4 years ago

Usage Time: SuitePads Online for 6,854,192,007 Seconds in the Last Nine Years

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SuitePad

5 years ago

Guest Room Tablets and the Future of the Guest Directory

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SuitePad

5 years ago

What Will the Future of Hotel Sustainability Look Like?

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SuitePad

5 years ago

Mondorf Parc Hôtel Sees Spa and Wellness Bookings Increase Thanks to Tablet Technology

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SuitePad

5 years ago

Van der Valk Hotels Continue to Partner With SuitePad

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SuitePad

5 years ago

How the Kingsley Hotel Used SuitePad In-Room Tablets to Deliver a Socially Distanced Service

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SuitePad

5 years ago

Rebooting Hospitality: How Technology Will Shape the Future of Guest Experience

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SuitePad

5 years ago

SuitePad Partners with hotelkit to Boost Staff Response Time to Guest Requests

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SuitePad

5 years ago

Digitization Continues: Limehome Launches SuitePad Across the Board

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SuitePad

5 years ago

SuitePad Welcomes New High Level Tech Expertise to Head Up its Engineering Team

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SuitePad

5 years ago

Meeting Guest Expectations: Cross Hotels & Resorts Integrates Guestroom Tablets

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SuitePad

5 years ago

Netflix Casting, Digital Games, and the Future of Digital Entertainment in the Hotel Room

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SuitePad

5 years ago

SuitePad is Providing Shangri-La Hotel, At The Shard, London with Digital Guest Communication Solutions

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SuitePad

5 years ago

4 Step Guide to Switching to a Digital Guest Directory

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SuitePad

5 years ago

What is a Digital Phone System and Why Should You Replace Your Current Hotel Phone System with One?

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SuitePad

5 years ago

SuiteCast: Bringing Easy and Flexible Streaming to the Hotel Room

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SuitePad

5 years ago

Webinar: Mastering Digital Guest Communication in the Hotel Room

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SuitePad

5 years ago

SuitePad Named Best Guest Room Tablet in the 2021 HotelTechAwards

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SuitePad

5 years ago

SuitePad collaborates with hotelbird

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SuitePad

6 years ago

SuitePad is Using Data Driven Insights to Show Hoteliers How They Can Maximize Revenue From Room Service

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SuitePad

6 years ago

INTEREL and SuitePad Announce Technology Integration Enabling Guest-Room Control Through Tablets

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SuitePad

6 years ago

Boost Room Service Sales at Your Hotel (White Paper)

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SuitePad

6 years ago

How SuitePad Is Helping Their Customers During The Coronavirus Outbreak

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SuitePad

6 years ago

SuitePad Announces its Latest Round of Funding Led by Riverside Acceleration Capital

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SuitePad

6 years ago

SuitePad Strengthens its Sales Department With a New Vice President Business Development

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SuitePad

6 years ago

SuitePad is Helping Hotels Save Costs and the Environment With Their Green Option

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SuitePad

6 years ago

SuitePad Announced as the Best Guest Room Tablet in the 2020 HotelTechAwards

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SuitePad

7 years ago

Overcoming Resistance to Innovation in the Hotel Industry

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SuitePad

7 years ago

Novotel Amsterdam Schiphol Airport is Making the Switch From Handy to Suitepad

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SuitePad

7 years ago

SuitePad and Gold Key Media are celebrating their 200th joint customer!

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